Privacy Policy

Introduction

Welcome to Felt Bicycles! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, ridefeltbicycles.com.

Data Collection

We collect various types of information to provide and improve our services to you. The types of data we collect include:

• Personal Information: Name, email address, phone number, shipping and billing addresses, payment information, and account credentials.
• Technical Information: IP address, browser type, operating system, and device information.
• Usage Data: Pages visited, time spent on the site, and interactions with our content.

Data Usage

We use the collected data for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your orders, account, and our services.
• To improve our website and services.
• To send you promotional materials and updates, if you have opted in to receive them.

Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Storage and Security

We take the security of your data seriously. We implement a variety of security measures to protect your personal information, including encryption, access controls, and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

User Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving promotional communications from us at any time.

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: